Production Update for Lagom P64
Hi all,
We just realised and thought this update may also be of interest to those who are considering/waiting for the Lagom P64.
Below is the email that we shared with our pre-ordered customers (adapted for correct context) for full disclosure:
First, we would like to thank you for your trust and your support in what we do. At Option-O, we don’t take that trust lightly and we are always striving to deliver the best grinder we can build and don’t settle for less. In line with that goal, we have an update and an announcement - it wasn’t an easy decision to make.
Due to the recent Covid/lockdown events in China and the knock-on effect from that, we’ve been experiencing some unprecedented delays in our Lagom P64 production. We previously expected we could catch up with the backlog starting in May, but unfortunately that hasn’t turned out to be the case. To add salt to the wound, we had to make a difficult decision recently by rejecting the recent batch of anodized parts due to them not meeting our expectation (some with damage as well). This unfortunately set us back quite a bit, as it will involve re-making the parts. As it stood, we weren’t comfortable delivering any defective grinder made with parts that don’t meet our expectations.
Update/Plan
As a strategy going forward, we’ve decided to bring forward the next updated design of Lagom P64 – we have been testing it in the background and were initially expecting to announce it closer to the end of the year. One of the goals for the design update is to make it more manufacturing friendly – to allow easier anodization with less rejection (main thing holding up our production schedule), as well as to allow easier machining. This updated design will allow us to increase production throughput without compromising on the machining precision. The decision to implement the updated design ASAP was made as another rejection with the previous design is still a possibility – we certainly do not want any further delay.
In the updated design, there’ll be some changes introduced, but it will still retain almost all the original design elements of Lagom P64. There will be no change to the external/aesthetic, an aspect which many of our customers appreciate.
The update includes:
Safety lock for limiting adjustment range (optional/removable) to limit dial and reduce the chance of damaging the burrs/grinder by accident.
Change to the current toolless disassembly design – cleaning will still be a quick and easy process, but it will now require a standard Allen key instead. It will come with a magnetically attached shroud to cover any screw holes. Part of what we hoped to achieve with this is for the precision to be maintained more easily after removal/cleaning.
Another change is the introduction of a calibratable number dial (a new mechanism as distinct from our Lagom P100) to allow for the dial to be calibrated to your burrs' zero.
Despite the update, ultimately the Lagom P64 is still the same as before - delivering what we set out to deliver – low retention, easy to use, quiet, and high-precision.
Timeline
In terms of timeline, since this is a remake of a new batch, it will take about 4-8 weeks (from mid/late June). We’ve also engaged another major supplier we’ve worked with before to make an extra batch - as a back-up plan to further de-risk future delays. This means that while the new batch of P64 is being made, we unfortunately won’t be able to deliver any Lagom P64 in July and August (part of the units manufactured will be allocated for our pre-ordered customers backlog).
We're optimistic we will resume full production capacity starting September. Customers who already has a pre-order with dispatch date of September (and onwards) are unaffected by this delay.
Best regards
Sam
on behalf of Option-O & Team